Who has access to my Knox Box?

The Fire Department is the only Entity who has access to the Knox Box. The key we have is locked in our own lock box and is checked daily to ensure that the key is secure and present. We do not use the key system to access buildings for anything other than an emergency situation. 

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1. How Do I replace my current Lock Box?
2. We have had keys updated and changed, how do I update the keys in the Knox Box?
3. What Keys are required to be in the Knox Box?
4. I locked myself out of my building, can you use the Knox Key to let me in?
5. Who has access to my Knox Box?
6. What is the difference between a DAMA Box and a Knox Box?
7. What if I do not have a Knox Box on my building?
8. When will the Knox Box be accessed?
9. Why can't I just give the Fire Department my building door codes, swipe cards, etc?
10. How much do Knox Boxes cost?