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1. How do I apply to a board or commission?

Visit the Boards & Commissions Page

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1. Can I rent Cross Country Ski's?

Yes, Cross country ski's are available to rent from the City Services Department. Visit our office within the Memorial Building. Adult and Youth ski's are available for rent per day or for a weekend.

2. How do I buy a Carey Lake cross country ski trail pass?

You may purchase a cross country ski trail pass online on the City Services webpage or in-person at the City Services office within the Memorial Building.

3. How do I rent a park shelter?

You may check shelter availability, reserve, and purchase a shelter reservation online on the City Services webpage or in-person at the City Services office within the Memorial Building.

4. How do I rent out the Memorial Building for ice time and room rentals?

You may check building availability, reserve, and purchase a a room or ice time online on the City Services webpage or in-person at the City Services office within the Memorial Building.

5. When is the Hull Rust Mine View open?

The Hull Rust Mine View is open seasonally from May through September. Visit the Mine View webpage for more information and news.

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1. How do I obtain a birth or death certificate?

All birth and death certificates are handled at the St. Louis County Courthouse (218) 262-0100

2. Do cats need to be licensed?

No, currently only dogs need to be licensed.

3. Where can I purchase a bus pass?

Bus passes can be purchased in the Clerk's Office at City Hall, Walmart, SuperOne, or the Lees Center.

4. How do I reach the Driver's Office in City Hall?

The Driver's Office located on the 1st floor of city hall is a leased space, not a city function.  They can be reached at drive.mn.gov or by calling (651) 284-1000.

5. How do I register to vote?

You can register to vote online by going to mnvotes.org

6. How do I license my dog?

To license your dog, you will need to bring a copy of your dog's current vaccination record to the City Clerk's office to prove current rabies vaccination status.  A citizen may purchase at 1, 2, or 3 year license for their dog and the price is $7.00/year if neutered or spayed and $10.00/year if intact.

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1. Do you provide free smoke alarms?

We have a smoke alarm installation program through the American Red Cross "Ring the Alarm" that will not only provide free smoke alarms but we will also install them in your home. Visit our Fire Department webpage to find out more or to apply for free smoke alarm installation.

2. How do I request a station visit?

You can request a station visit by filling out the request a tour form on the Fire Department webpage.

3. Report a leaking hydrant

Hibbing Public Utilities owns and maintains the public fire hydrants. You can report a leaking hydrant by calling the HPU main office during business hours. For after business hours call 111-111-1111.

4. Do you take expired fire extinguishers?

We do not dispose of fire extinguishers or service them. You can get them recharged/serviced at a fire protection company such as LVC in Hibbing or you can dispose of them at the Hibbing Transfer Station - Household Hazardous Materials located at 3994 Landfill Road, Hibbing, MN. 

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1. How do I join the Explorer's Post?

Contact a Post Advisor and join us for a Welcome Night. You can find this event in the Event Calendar posted on the Explorers page.

2. Where can I purchase a Class B uniform?

online websites...Add more info, including average cost.

3. How long can I be an Explorer?

until you are 20 years old.

4. What if I join the Explorers Post but realize I am not interested anymore?

That's okay! We do not expect firefighting to be for everyone. That is the purpose of this program, to try out a career without being committed to it financially or a length of time. If you do not want to continue you can just simply opt out by contacting one of the 3 advisors. 

5. Does it cost anything to join the Explorer's Program?

Yes, there is a small application fee as this is a sub group of the Boyscouts of America in which members are insured under BOA during events and trainings.

6. What if I have to miss some of the training nights?

...

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1. I submitted my application, now what?

Once your application is submitted, it will be forwarded for review to the hiring manager.  If you are selected for an interview, you will be contacted for testing dates and times. 

2. Who can I call to check the status of my application?

For questions regarding the application or hiring process, please contact Human Resources at 218-312-1574.

3. What is the CPAT?

This test consists of a series of physical tasks, such as climbing stairs, carrying tools or raising ladders, which closely approximates physical tasks routinely performed by firefighters on the job. Most tasks are timed. Applicants are advised to prepare for the agility test for purposes of safety as well as to enhance their chance for a higher score. 

With adequate preparation, the average healthy, fit individual should be able to complete the test safely and satisfactorily. During testing, all procedures will be explained in detail and demonstrated if necessary. 

CPAT screening procedures meet the following criteria: 

• They are job related 
• They are not discriminatory on the basis of sex, race, age, etc.
• They represent what experts feel are the most crucial phases of firefighting and emergency medical activities and are indicative of a variety of firefighting and emergency tasks
• They are quantifiable

You can view a video of the CPAT test here.

4. How do I know if you are accepting applications or hiring?

All City of Hibbing job postings are listed on our website at https://www.hibbingmn.gov/Jobs.aspx..

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1. How do I pay my city water bill?

Answer goes here...

2. How do I get a new trash can lid?

Answer goes here...

3. How do I apply for a job with the City?

Employment applications can be submitted online; or can be downloaded and submitted by email to akleffman@ci.hibbing.mn.us; or by mail or in person to the City of Hibbing Human Resources Department at 401 East 21st Street, Hibbing, MN 55746.  Visit the City of Hibbing Employment Page for more information.  

4. My trash didn't get picked up, what should I do now?

Answer goes here...

5. How do I get a garage sale permit?

Answer goes here...

6. How can I see the agenda for an upcoming City Council or Board meeting?

Answer goes here...

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1. How Do I replace my current Lock Box?

Whether you have a DAMA Box or an old version Knox Box, you will need to follow the same instructions for purchasing a new Knox Box. If you already have a Knox Box, use your existing Knox Box customer account. If you currently have a DAMA Box, you will need to create a New Customer Account for Knox Box.

2. We have had keys updated and changed, how do I update the keys in the Knox Box?

Simply call or email the Fire Marshal to set up a time to access the Knox Box and update the keys.

3. What Keys are required to be in the Knox Box?

The following Keys are required if applicable to your building.

1. Master exterior entrance or grand master key;
2. Master interior including mechanical room, boiler room, and electrical room;
3. Fire alarm panel/enunciator and pull stations;
4. Sprinkler riser room
5. Each key shall be placed separately on a single ring stating its use.   

4. I locked myself out of my building, can you use the Knox Key to let me in?

The Hibbing Fire Department will not access a key box to unlock a property for someone whom may have forgotten their keys to their building. Keys will only be accessed for emergencies, key updates, or owner approved training or inspection.

5. Who has access to my Knox Box?

The Fire Department is the only Entity who has access to the Knox Box. The key we have is locked in our own lock box and is checked daily to ensure that the key is secure and present. We do not use the key system to access buildings for anything other than an emergency situation. 

6. What is the difference between a DAMA Box and a Knox Box?

Both Boxes are a "lock box system", however, DAMA no longer exists. We have switched to Knox Box use only. Knox Boxes are equipped with more reliable locking mechanisms, security, and provide more space for keys inside the box. 

Knox Boxes are typically black and larger in size. 

DAMA Boxes are red, small and have an FD logo on them. 

7. What if I do not have a Knox Box on my building?

Should a commercial building in Hibbing fail to be equipped with such key box, the forcible entry policy shall be implemented. The Fire department shall give a responding key holder ten (10) minutes to arrive unless exigent circumstance require earlier implementation of forcible entry.

8. When will the Knox Box be accessed?

The key boxes will be accesses only under exigent circumstances where access to the building is required for medical, fire, or other such emergency. At no time shall an employee access the keys in a key box unless under exigence without the owners written permission or presence.

9. Why can't I just give the Fire Department my building door codes, swipe cards, etc?

There are over 400 commercial buildings and 100 residential buildings that require access for emergencies. There is no way for us to effectively manage and search for multiple codes, keys or other access information when we are responding to an emergency. This would cause chaos, prolonged, and unsafe emergency response.

10. How much do Knox Boxes cost?

Depending on your needs and building type (residential vs commercial) Boxes can cost anywhere from $200-$1,000 each. The wide range in price will depend on if you want your Box to tie into your building's security system, size and other custom options.

Remember, these boxes will last upward 50 years. That's only $4 per year for a low end Knox Box. Replacing a new Exterior door is on average $1,000-$3,000, making a Knox Box purchase a much cheaper option than replacing doors that were forcibly entered. 

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1. How do I get a library card?

Getting a Library Card

Photo I.D.

• Bring your government issued photo I.D. with you to the library. If this has your current address, this is all you need. 
  • Driver's License
  • Tribal I.D.
  • Passport
  • Identification Card

Proof of Address

•  If it doesn't have your current address, bring a piece of mail with your name and current address.
  • Utility Bill
  • Lease
  • Bank Statement

Apply Online

• Fill out the form at the library and get your card.
  • Apply for a Library Card from Arrowhead Library System

2. How do I renew my card?

Renew in Person

• Bring your own library card or your photo I.D. to the library front desk
• Must confirm current address, phone and contact preferences
• New card will be issued upon request or as needed

Renew by Phone

• Must have your library card number

3. Can I donate books to the library?

Yes:

The following are of particular interest to the library:

1. Gifts of printed or manuscript materials on the history of the community and the region.    
2. Hardcover books that are current or classic adult novels or popular non-fiction titles published in the last two years.    
3. Children's books.      
4. Paperback books published within the last five years.    

All books should be in good condition. We will not accept books with torn pages or covers that have notes or highlighting on the pages. We will not accept books that are damaged or mildewed.

No:

The library will NOT accept the following:

1. Textbooks either in hardcover or paperback.    
2. Reader's Digest Condensed Books.
3. Old magazines, especially common titles such as Reader's Digest and National Geographic.    

Please limit your donations to approximately one grocery bag worth of books at time unless prearranged with library staff.

4. How do I submit a research or obituary request?

Fill out the Obituaries / Newspaper Request Form (PDF), print it out and mail the form and your check for $10 to the address on the bottom of the page. Library staff will search for one individual or one event per request and will copy up to 5 pages. We can also email files to an email address.

5. Are there volunteering opportunities at the Library?

Yes

If you are interested in volunteering at the library, learn all about it here: Volunteer Policy & Application

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1. How do I report a stray animal?

Do NOT bring stray animals inside your house. This can harm the animal, people in the home, and your animals. Strays can harbor diseases, rabies, and parasites.

If you have found a stray cat or dog, please contact Animal Control by completing this form. If the animal is in your possession, please call us at 218-421-7155. 

Animal Control can only retrieve cats and dogs.

All stray animals are brought to Range Regional Animal Rescue.

2. I can't take care of my pet anymore, what do I do?

Contact a local shelter to see about surrendering your animal. Animal Control cannot take your animal.

3. My animal needs immediate medical attention, what do I do?

Contact your local Veterinarian. If it's after hours, contact Blue Pearl Pet Hospital.

4. Why can't I have an outside cat?

In Hibbing, cats are not allowed to roam free outside. Cats reproduce quickly and can easily become hard to control. Like any animal, they can harbor diseases, parasites, and rabies. Cats can also be destructive to homes when they are looking for a place to nest. For pet owners, it is also very dangerous for the cat. Click here to learn more. For some great alternative ideas, click here.

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1. How do I request to appeal my blight ticket?

To appeal a blight ticket, call 218-421-7155 within 7 days of issuance to schedule a hearing with a hearing officer.

2. Why was my vehicle towed?

Hibbing Police Officers and PBA Technicians will tow a vehicle if it:

• Is blocking a public road or alleyway
• Has been parked on a public road for over 24 hours
• Is creating hazardous conditions
• Has been deemed an abandoned vehicle through the blight process

3. What is a blight violation?

A blight notification is sent to property owners within the urban PBA enforcement area informing them that they have either abandoned property or abandoned vehicles that need to be removed or remedied. View our Blight ordinance for more information.

4. How can I report blight in my neighborhood?

Please submit this form to have a PBA Technician investigate the property. Photos are required to submit a valid report.

5. Why hasn't the blight I reported been cleaned up?

Our PBA and Code Enforcement Technicians must follow a legal process to clean blight properties. This takes time and resources. After the blight notice, 14 days to remedy, and any extensions that may have been granted, the PBA can then schedule a clean-up. Factors that can delay clean up include but are not limited to; legal issues, Public Works or Contractor scheduling conflicts, weather, etc. We may also postpone a clean-up if the property owner has started to clean the property.

6. What is the process for Blight complaints & clean up?

As instructed by our Blight Ordinance, our enforcement procedure is as follows:

1. The property is inspected by a PBA technician to confirm there is a blight violation.
2. A notice is sent to the listed property taxpayer and owner as well as the current residence.
3. Seven (7) days are given to remedy the situation. An extension may be granted if requested and reasonable.
4. If the violation has not been remedied after seven (7) days, an administrative citation will be issued to the violator and provide them seven (7) more days to remedy the violation.
5. If the violation has not been remedied after seven (7) days of the issuance of the administrative citation, a criminal citation is issued.
6. The enforcement officer shall move forward with the process to have the violation remedied by means of removal using City resources.
7. A day will be scheduled for city employees and/or contractors to clean the property under instruction of the Code Enforcment Technician.
8. The article(s) will be destroyed, and the salvage value, if any, will be retained by the City to be applied against the cost of removal and destruction. All expenses incurred shall be a lien upon the real estate. 

7. I received a Blight notice but cleaned it. What do I need to do?

Please fill and submit this Form to let the PBAs know. We will then inspect the property and contact you if further action is needed.

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1. I lost my parking ticket, how do I pay it?

Visit our Citizen Connect page, and search for your ticket with your license plate number.

2. What is Calendar Parking?

Per our City Ordinances, Calendar/Alternate Parking is when you can only park on one side of the street based on the calendar date. Calendar parking applies to all public streets within the Hibbing urban zone. To see what streets are exempt from calendar parking, click here. Calendar parking is enforced year-round from 6pm to 6pm. For example: On odd days, before 6pm, you park on the side of the street that has odd house numbers. After 6pm you would park on the even side of the street because the next calendar day is even.

3. How do I report parking violations?

Please fill out this form. If the parking violation is causing hazardous conditions, please call 911.

4. What will happen if I don't pay my parking ticket?

As noted on the bottom of your parking ticket, if payment is not received within 7 days, an additional $5.00 charge will be assessed. A $40.00 additional penalty will be added if you fail to pay within 28 days of issue date. If payment is not received within 60 days, the total amount due will be sent to a collection agency.

5. Why was I given a parking ticket?

Your ticket will list your violation. Look below the violation for any added notes that may describe why you received it. If you are unsure what the violation means, please view our Parking Enforcement page and click on the violation you received to bring you to the ordinance that describes the violation.

6. How do I request to appeal my parking ticket?

To appeal a parking ticket, please visit our Citizen Connect page with your ticket number or license plate number. Click  under the original fine amount and follow the prompts.

7. What is 24-Hour Parking?

It is unlawful for any person to stop, park or leave standing any vehicle upon any street for a continuous period in excess of twenty-four (24) hours. This includes boats, trailers, campers, and ATVs.

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1. How I do I pay my parking ticket?

Parking tickets can be paid online. If you wish to contest the ticket, directions are on the backside.

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1. How do I report a parking issue?

Visit our parking Parking Enforcement Page.

2. How do I report a blight issue?

Please visit out Blight Enforcement Page.

3. How do I report an animal control issue?

Please visit our Animal Control Page.

4. How do I obtain a police report?

TBD

5. How do I retrieve my property that was taken as evidence?

TBD

6. How do I obtain a firearm permit to purchase or permit to carry?

TBD

7. How do I file for an order of protection or harassment order?

TBD

8. How do I get fingerprinted?

TBD